Privacy Policy

Information Collection and Use

When you purchase from our store, we collect personal information like your name, address, and email. We also automatically receive your IP address to help us learn about your browser and operating system. Email marketing is sent only with your permission.

Consent

By providing information for a transaction, you consent to its collection for that specific reason. For secondary purposes like marketing, we will ask for your expressed consent or provide an option to opt-out. You can withdraw consent anytime by contacting us at support@daakiyawala.com or at our Mumbai address.

Disclosure and Security

We may disclose your information if required by law or if you violate our Terms. We follow industry best practices and take reasonable precautions to ensure your data is not lost, misused, or inappropriately accessed.

Payment Processing

We use Razorpay for payments. Card data is encrypted via PCI-DSS standards and is not stored on our servers. It is used only as long as necessary to complete your transaction. For more details, visit razorpay.com.

Third-Party Services

Third-party providers only collect and use your information to the extent necessary to perform their services. However, payment gateways have their own policies. Once you leave our site or are redirected, you are no longer governed by our Privacy Policy. We are not responsible for the privacy practices of external sites linked from our store.

Cookies and Age of Consent

We use cookies to maintain your session, not to identify you elsewhere. By using this site, you represent that you are at least the age of majority in your jurisdiction or have given consent for your minor dependents to use this site.

Policy Changes

We reserve the right to modify this policy at any time. Changes take effect immediately upon posting. If our store is acquired or merged, your information may be transferred to the new owners to continue serving you.

Contact Information

To access, correct, or delete any personal information we have about you, or to register a complaint, contact our Privacy Compliance Officer at support@daakiyawala.com or mail us at: Unit #51, Shiv Shakti Industrial Estate, B/H Lemon Tree Hotel, B/S Starbucks, Andheri-Kurla Road, Marol, Andheri (E), Mumbai - 400059.